Featured case study
Dalesman have always prided themselves on providing a excellent customer service, and thanks to the innovative Train-Up! software platform they are now able to deliver informative product training to the retailers.
Dalesman utilize the Train-Up! e-learning WordPress plugin to create training levels tailored to different retailers. These levels contain engaging resources for the employees of the outdoor retailers to study; employees are then tested on their knowledge of the products they will be selling.
Thanks to the statistics that Train-Up! provides, Dalesman are able to target high-achieving trainees and stores with prizes and offer incentives to improve performance.
Train-Up! is a great system for us to use, it allows the staff to get a base knowledge of the products they will be selling in their own time. This is much more efficient for us – now when we do store visits we can offer more advanced training. Some leading retailers are even incorporating this system into their initial staff training for new employees.